TERMS OF SERVICE
Orders will be shipped by the next business day. Orders travelling by "Standard Shipping" will arrive within 3-7 business days depending on your location. Orders travelling by "Express Shipping" will arrive within 1-2 business days depending on your location, in accordance with Australia Post standard shipping terms.
All coffee will be dispatched within 1-4 days of the roast date. Please note, we are not currently roasting on a Friday, so all single origin orders that are not carried in stock will be roasted first thing Monday morning.
Due to limitations with Squarespace, we are unable to show GST on the shipping component of your order. If you would like a Tax Invoice showing GST, please email as at roastery[at]villino.com and we'll email it directly.
We want you to be happy with your purchase from Villino, so please let us know if you have any problems. If you are unsatisfied with your purchase for any reason, we have a 14 day return policy.
Contact us at roastery[at]villino.com.au. Please include your name, date of purchase and order number, along with details about how the product has not met your expectations.
Items must be returned in the original packaging. All return shipping charges must be prepaid
If you have any questions please email us at roastery[at]villino.com.au